Sloat Garden Center by Stephanie F. at InsiderPages
I like going here and looking around. They have such a variety of plants. The people who work here are very nice. They can help you to pick what you are looking for.
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posh2000
posh2000
Mon Jul 17, 2006
Bad attitude, terrible customer service
I would never shop here again. The staff have such a superior attitude and NO customer service ability. They may have good quality plants but the staff are mean and I'd much rather spend my money elsewhere. They promised me one thing on the phone and when I got there they went back on their word and never even apologized. The entire store is set up to suit the staff and not the customers. Don't even bother shopping here as they won't back up their products.
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Super lousy customer service. There was a line of people waiting at the counter this weekend. The person working was the slowest cashier I've ever seen in my entire life. Their selection was really lousy, and the plants I bought are fighting for its life. Thanks a lot!!!
We go there because it is close to our house and we can get some decent plants. Overall the plants look like they have been through the ringer. The big problem I had is when I put something on special order. I had paid to have one of their designers design a plan for us then I couldn't get half the plants on the design. I wouldn't get a call that something came in and I would go down there to find it was put outside to be bought by anyone. When I asked the person in charge of ordering, she offered no apoligizes only that she claimed messages were left, which they were not. It happened every time. Then there we items that they could never get. If they couldn't get it from a larger grower, they weren't willing to help. I ended up going to East Bay Nursery in Berkeley where the staff there were so much more helpful AND knowledgeable. Also, if they didn't have it, they sent me to a small grower who would. I drove to Santa Rosa to get a plant that was on special order with Sloat for almost a year. There was only one person, Dustin, at the main Sloat store that was really helpful and he unfortunately was tranfered to the Marin store. I guess that is where they send all the good people.
Sloat Garden Center by Stephanie F. at InsiderPages
I like going here and looking around. They have such a variety of plants. The people who work here are very nice. They can help you to pick what you are looking for.
This is a great place to go for your garden needs even if you don't know what to plant or where to plant it. The staff will help you out with your every question and need. It's a small place, but full of beauty.
I grew up visiting this garden center with my grandfather. This is the place to go where you can get infomation from the staff on wwhat to plant and where. They are so knowledgable and my Grandfather swears by them for the best of anythingin your garden,